Abstract Design Creators Ltd, trading as Abstract Design ("we", "us", "our"), respects your privacy and is committed to protecting any personal information you share with us.
This Privacy Policy explains what information we collect when you visit our website, how we use it, how we keep it secure and the choices available to you regarding your personal information.
By using our website, you acknowledge that you have read this Privacy Policy.
We may review and update this Policy from time to time to reflect changes in legislation, technology or the way we operate. Any updates will be published on this page together with the date of the latest revision.
Who We Are
Abstract Design Creators Ltd
Trading as Abstract Design
Company Number: 02222669
Registered Office:
Unit 9b, Princes Drive
Kenilworth
Warwickshire
CV8 2FD
If you have any questions about this Privacy Policy or the way we process your personal information, please contact us at:
Email: admin@abstractdesign.co.uk
What Information We Collect
The information we collect depends on how you interact with our website.
If you contact us using our enquiry form or by email, we may collect:
Your name
Company name (where provided)
Email address
Telephone number
Any information you choose to include within your enquiry
We do not intentionally collect any special category personal data through our website. Please avoid including sensitive personal information in your enquiries unless it is necessary.
How We Collect Your Information
We collect information directly from you when you:
Submit an enquiry through our website
Contact us by email or telephone
Communicate with us about our services
We also collect limited technical information automatically when you visit our website through Google Analytics. This may include:
Your IP address (where applicable and anonymised where possible)
Browser type
Device information
Pages viewed
Time spent on the website
General location information (such as country or region)
Website performance statistics
This information helps us understand how visitors use our website and allows us to improve its performance and usability.
How We Use Your Information
We use your personal information to:
Respond to your enquiries
Provide information about our design services
Communicate with you regarding projects or requested information
Improve our website and user experience
Monitor website performance and visitor trends
Meet our legal and regulatory obligations
We will only use your personal information where we have a lawful basis for doing so under the UK General Data Protection Regulation (UK GDPR).
Our Lawful Basis for Processing
Depending on the circumstances, we process your personal information because:
it is necessary to respond to your enquiry or take steps before entering into a contract;
it is necessary for our legitimate interests in operating and improving our business and website; or
we are required to comply with a legal obligation.
Where consent is required, such as for certain cookies, you may withdraw your consent at any time.
Marketing
We will not send you marketing emails unless you have asked to receive them or another lawful basis applies.
If you receive marketing communications from us, you can unsubscribe at any time by following the unsubscribe link in the email or by contacting us directly.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business or website. These may include website hosting providers, IT support providers and website analytics services.
Any third-party processing personal information on our behalf is required to protect it appropriately and only use it in accordance with our instructions and applicable data protection laws.
We may also disclose personal information where required to do so by law or where necessary to establish, exercise or defend legal claims.
How Long We Keep Your Information
We only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected, or to meet legal, regulatory or contractual requirements.
When information is no longer required, it is securely deleted or anonymised.
Keeping Your Information Secure
We take appropriate technical and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration or disclosure.
Although we work hard to safeguard information submitted through our website, no method of transmission over the internet can ever be completely secure. For this reason, we cannot guarantee absolute security.
Google Analytics
We use Google Analytics to understand how visitors use our website.
Google Analytics collects anonymous statistical information about website usage, such as the pages viewed, time spent on the website and general visitor trends. This information helps us improve the performance and content of our website.
Where required by law, analytics cookies are only placed after you have provided your consent through our cookie banner.
Cookies
Our website uses cookies to ensure it functions correctly and to help us understand how visitors interact with it.
Some cookies are essential for the operation of the website, while others help us analyse website traffic and improve performance.
You can manage or withdraw your cookie preferences at any time through our cookie settings. Further information is available in our Cookie Policy.
Links to Other Websites
Our website may include links to external websites for your convenience.
Once you leave our website, we have no control over how those websites collect or use your information. We recommend reviewing the privacy policies of any third-party websites you visit.
Your Rights
Under the UK GDPR, you have a number of rights regarding your personal information, including the right to:
request access to the personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information in certain circumstances;
request restriction of processing;
object to certain types of processing;
request a copy of your information in a portable electronic format where applicable; and
withdraw consent where processing is based on your consent.
If you wish to exercise any of these rights, please contact us using the details provided above.
Complaints
If you are unhappy with how we have handled your personal information, we would welcome the opportunity to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Abstract Design Creators Ltd
Unit 9b, Princes Drive
Kenilworth
Warwickshire
CV8 2FD
Email: admin@abstractdesign.co.uk